Do we have to replace our current systems to switch?
No. We take over what you have, document it, and stabilise it first. Any replacement or upgrade comes later, on a roadmap you approve — never as a condition of signing up.
How fast do you respond when something breaks?
Every plan carries a written SLA. Critical issues — a site down, a security incident — are worked immediately, around the clock. Everyday requests are triaged within the business hour and most are resolved the same day.
We already have an IT person. Is this still for us?
Yes — that's our co-managed plan. Your internal team keeps ownership and day-to-day control, and gains our tooling, monitoring, security stack and an escalation path for the hard stuff and the holidays.
What does it cost?
A fixed monthly fee per user or per device, agreed up front. Projects — a migration, an office move — are quoted separately as fixed-scope work. Book a call and we'll give you a range for your size and setup.