Why Choose Us?

1. Guaranteed One-Hour Response.
Our engineers will address your computer support problem immediately, or call you back within one hour. If your call is not responded to in one hour, we’ll fix it for free.

2. Expeditious Repair.
Your issues – even the minor ones – will be taken care of quickly and efficiently. Our fixed-price plans include resolving issues that arise in an expeditious manner. Since everything is included in one price, we are highly-motivated to use our time wisely and follow through on all issues to successful completion.

3. No Tech-speak.
We’ll provide clear answers to your questions: no meaningless jargon! You’ll never be made to feel stupid by any technical talk.

4. 100% Unconditional Satisfaction – We Guarantee It.
Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to ensure you are happy with our IT management & network support services.

5. We Won’t Surprise You With Bad News.
We will let you know of any potential risks upon evaluation of your network as part of our maintenance services. We will explain any potential risks involved and always obtain permission before we begin work. You may choose to backup and secure your data beforehand.

6. All Projects Completed on Schedule AND Budget – Guaranteed.
By hiring InFocus ICT for IT Consulting or project management, there will be no unexpected expenses. Sometimes this occurs with technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT project will be completed within time constraints, resources, scope and budget.

7. Freedom From Unpredictable IT Spending.
You’ll never be surprised. We offer several levels of proactive, reliable and affordable support plan, and clearly explain what is included for your service level. Some companies bill IT support through prepaid block hours or time and materials invoicing – meaning the more problems a client has, the more the client pays. At InFocus ICT, we do things differently. Our fixed-fee support plan enables you to manage IT costs and avoid unnecessary IT spending.